Why can't I upgrade to Lollipop?

I have an S4 and will spend two hours downloading the software update and then when I try and install it it fails at 29% every time.

I have downloaded KIES and it says I have the latest Firmware -- so I have no idea what to do.

Show Accepted Answer

Guest Quick Reply (No URL, BBcode or HTML)

Last post by bkessler
27 minutes ago
Last post by ymcdermott
4 hours ago
chinese sat nav
Started by kterry
Last post by lance.morar
43 minutes ago
Last post by ullrich.jayne
1 hour ago
Help me...
Started by madisen77
Last post by ihuel
2 hours ago
Last post by gaston32
4 hours ago
Last post by jgerlach
4 hours ago
Last post by angel53
3 hours ago
Last post by christiana02
2 hours ago
Last post by xberge
2 hours ago
Last post by von.marlon
26 minutes ago