Settings > About Phone > My Phone Number unknown

I hope someone can help me. I have recently purchased the Samsung S8 through a 3rd party. The new SIM card I received was with a different number than that I wanted to keep. Therefore, I made transfer with PAC code. All good, receiving making calls with correct number. However, as I have some apps which sends push notifications to my phone, when I search for my number in Settings > About Phone > My phone number, it appears as unknown. I have contacted Samsung who say it is down to my network provider although they have already reissued me with a replacement SIM with my correct number registered and I still cannot resolve the matter. Any help or feedback greatly appreciated

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